You are a worker of miracles that go unnoticed everyday -
completing projects that require multiple emails, phone calls, and random coworker naggings,
navigating complicated two-sided, collated, and stapled copy jobs,
negotiating event contracts and hors d’oeuvres menus so employees can just show up and have a good time.
You are a collector of details -
you know the coffee preferences of each of the Board of Directors,
the dates of the next five Tech Committee meetings,
and the location of virtually every office supply imaginable.
You make your boss look good everyday -
remembering to add the pivotal report to her presentation portfolio just in time,
spiffing up his office the hour before that Big Client walks through the door,
reconciling conflicting schedules before she notices the error she’s made.
You orchestrate tasks others overlook -
the jobs so essential, yet often “beneath” your coworkers or bosses,
inventories, reports, orders, invoices, errands,
copies, research, phone calls, edits, filing.
You are a master of procedures, protocols, and programs -
the new accounting software that baffles everyone else,
getting reports to reconcile correctly the first time,
creating an Excel macro that no one cares about, until they need to care about it.
You are the ultimate multitasker -
juggling assignments, reports, and schedules,
handling phone calls, emails, cubicle drop-ins,
prioritizing and wading through tasks, deadlines, and endless requests.
You are the one people trust -
the resource on how a procedure is completed that no one else knows,
a shoulder to cry on when the task seems too big,
the cubicle folks like to stop by on their way from a coffee break.
Too often called “just an admin,”
(And too often you call yourself “just an admin”)
too often underestimated,
too often misunderstood.
No, you are a true professional, and without you,
the everyday and extraordinary things that happen at your workplace just wouldn’t happen.
So on behalf of bosses, managers, and coworkers everywhere,
and from one former Admin to another -
Happy Administrative Professional’s Day.
(Now go share this post with your boss and make sure they take you out to a NICE lunch. You deserve it!)
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