Photo credit Gulden Erikli Tüllük
If you read my Duracell post yesterday and the comments that followed, you probably noticed I made an error. I spent quite a bit of time behind-the-scenes with readers and bloggers to correct it. And unfortunately, there was some drama (which I will not get into here).
In reflecting on what happened yesterday, I decided to take a moment and share a horrible truth with you:
Bloggers are human.
And as such, we sometimes make mistakes. Now please note I would never intentionally mislead you in how I post a deal. And 99% of the other bloggers out there wouldn’t either. We WANT to help you. We get ZERO satisfaction in receiving comments and emails about deals that didn’t work for you.
As far as yesterday’s post goes, I actually did the trip at Rite Aid first. So I had no reason to believe it wouldn’t work as initially posted for you, too.
So what can you do, if you see a blogger has made a mistake?
1. First and foremost, please extend the benefit of the doubt! Don’t automatically assume the blogger was trying to act unethically or misguide their readers. Be gracious, knowing we all make mistakes. I once posted a coupon in error and had a reader comment something to the effect of “you need to take that down, keep folks ethical around here.” While the commentor may have been correct, some benefit of the doubt would have gone a long way.
2. Notify the blogger, either privately by email, or in a comment. It’s never fun to have mistakes pointed out. However, I’d rather you take the time to kindly let me know if I’ve made an error than have a bunch of readers get a nasty surprise at checkout. Most bloggers will feel similarly. I was glad the reader pointed out my error yesterday, even though it caused me some trouble to correct it.
3. Be kind! Above all, treat others as you would be treated. Remember how I started this post? Bloggers are human too. I can’t tell you how many times I’ve heard how bloggers have cried or gotten discouraged over spiteful comments left on their blog or Facebook. I personally have been hurt by nasty comments and emails, too. Please understand the vast majority of coupon bloggers will do their best to make sure the deals are true and accurate. But we can’t possibly control all the variables, and yes, mistakes do happen. Remember, many bloggers (such as myself) pour hours into what we do, and it is a free service for you.
I want to end this post by saying how grateful I am to my readers! With RARE exception, you are all terrific, encouraging, and upbeat! Your comments are well thought-out and above all, helpful. Thank you for sharing your deals, challenging my thinking, and contributing your best to making this a growing, positive community.
Thank you for letting me share my heart with you today.