Update, 6/26 9am: I have actually heard from a previous contact from Zaycon. I told her I have hundreds of concerned readers. Here’s what she responded with:
We have a call this morning with legal counsel to discuss what we can share with customers. I will update you as soon as I can following. I’m so sorry for all of this.
To keep things easy, I will simply update this post with more information as I have it. In the meantime, you may wish to pursue getting your money back directly from your bank. To do this, determine the method you used to pay for your product. Then, contact that financial institution and ask to file a dispute. The FTC has more information about this at their website. If you made a payment via PayPal, you can also dispute the charges with them. Please see the information at PayPal for this process.
Update, 6/26 3pm: My contact responded a second time. This time, she told me that after meeting with legal, they’ve decided that they are not prepared to share any more information with customers just yet. I’m certainly disappointed to hear this, but I told her I appreciated her second response and it suggested that more information will be forthcoming. I also said that influencers such as myself are receiving hundreds and thousands of comments from concerned customers – largely in part because Zaycon has shut down social. I felt it was important to impart that bloggers such as myself have taken a fair amount of the initial reaction just because upset readers and customers have nowhere else to turn. I urged her to let the folks at Zaycon know they need to find a way to directly communicate with customers again. I made it clear many are concerned and are out money, and wondering what to do.
On another note, in following a Zaycon group I’m a part of, I’ve heard that some deliveries have still been made today, but it’s at the drivers discretion. If you have an order to pick up and you’ve not received a notice of change or cancellation, I’d certainly encourage you to go – you may still receive your items. I’ve seen other rumors floating around about some of the financial and legal issues, but I would prefer to confirm those before adding to the noise.
I’ve recently heard some rumblings about Zaycon Fresh, particularly about meat orders being delayed significantly… sometimes by months. I noticed that their social updates started slowing. I had this gnawing, gut feeling that the company was be in deep trouble so I’ve paused in sharing sales until I could see what would happen. I’ve just learned that effective today, Zaycon Fresh is closing its doors.
It’s always disappointing to me when something like this happens. I have been promoting Zaycon Fresh from the very beginning. Years ago, a number of bloggers and I received some samples of their meat to review and giveaway. Zaycon grew so fast and so big in part by influencers and word-of-mouth. I loved the model and the prices and it was easy to promote given the scope of this blog.
At this point, all I know is what is stated on the website:
It is with deep regret that we inform you that as of today, June 25th, we are suspending business operations. Zaycon Fresh has put forth monumental efforts to endure recent challenges but conditions are such that this suspension is necessary. Updates will be forthcoming as we are able to provide them. Thank You.
There is no longer a place to log on to see your account information, products – none of that. They have provided the email address [email protected] to direct questions to. From what I can tell, their Facebook page (where they had been fielding tons of questions) has been deleted. I can’t find it.
Again, I truly hate sharing news like this. It’s difficult when the company is one I had such close ties with over the years and referred hundreds of readers to. I sincerely hope that if you’re out money and orders from this company, that they will make it right for you. I will be following this story and will update this post if I learn anything more. Feel free to leave comments and questions on this post if you know more or have additional insight or comments.
Thank you, friends.